Frequently Asked Questions

Below are answers to the most common questions about Orbit, including the App, Agents, and the Platform API.

Orbit is an AI-native platform foundation that enables business units and partners to build, host, and manage their own agents. It provides the building blocks for dashboards, chats, and workflows powered by your custom agents and data.

Who can use Orbit?

Orbit is designed for:

Business Units (BUs) within Constellation / Pyxis to run their own agents and integrations.
End-users (e.g., gym owners, hotel staff, etc.) who interact with dashboards and AI agents.
Developers building custom agents or integrations via the Orbit Platform API.

Orbit App

You can log in with:

Email + password
Single Sign-On (SSO) if your organization enabled providers (Google, Microsoft, etc.)
External JWT authentication if your BU integrates directly with Orbit

Can I customize my dashboard?

Yes. You can drag-and-drop charts, tables, and markdown cards to create personalized dashboards. Dashboards can be exported, shared, or embedded.

Can I chat with agents from dashboards?

Yes. The Chat Component can be embedded in any dashboard, allowing you to interact with AI agents directly alongside your data.

Agents

What types of agents are available?

Built-in Agents (maintained by Orbit, e.g., Email, SMS, File Analyzer).
Community Agents (developed by partner BUs and collaborators).
Custom Agents (you or your BU can build and publish to the marketplace).

How do I use an agent?

Browse the Agent Marketplace to find agent templates and starter kits. Clone or customize agents for your organization's specific needs. Your team controls which agents to deploy in your environment.

Can I build my own agent?

Yes. Developers can use the Orbit SDK or API to create agents. See Creating Agents.

Data & Security

Where is my data stored?

Your data is stored in your own infrastructure. Business Units host their own Orbit platform deployment and maintain complete control over data storage, whether in your cloud environment, on-premises, or hybrid setup.

Does Orbit log authentication attempts?

Yes, all authentication requests are logged and rate-limited.

Does Orbit support role-based access control (RBAC)?

Yes. Features can be enabled/disabled at the Org, Account, and User levels. Fine-grained RBAC for agents and APIs is expanding in upcoming releases.

Platform & Framework

What's the difference between Orbit Console and Orbit Hosted?

Orbit Console: Orbit-hosted development environment for building, testing, and publishing agents to the marketplace. Your team uses this for development only.
Orbit Hosted: Complete platform toolkit that your team deploys in your own infrastructure, including development tools, marketplace, and production runtime.

Do we need to host our own infrastructure?

Yes. Business Units always host their own production agents and data. Orbit provides the platform foundation, but you maintain complete control over your deployment, security, and data sovereignty.

What technology stack does Orbit use?

Orbit is built with modern, cloud-native technologies that work across AWS, Azure, GCP, and on-premises environments. The platform includes containerized services, APIs, and UI components that integrate with your existing tech stack.